Legal

Terms of Service

Effective October 16, 2026

These terms cover your use of Xcape Academy, our website and learning platform. Xcape Academy is operated by Xcape Tax Academy, 249 Oxley Ave, Margate QLD 4019, Australia (“we”, “us”). By creating an account, applying to a pathway or programme, or paying for anything on Xcape Academy, you agree to these terms. Our Privacy Policy, Refund Policy and Cookie Policy are part of them.

1. Your account

You must be at least 18 years old to use Xcape Academy.
Give accurate details, and keep them up to date. We verify your email address before your account is active.
An account is for one person. Keep your password private and don’t share your access with anyone.
You’re responsible for what happens under your account. Tell us at support@xcapetaxacademy.com if you think someone else has used it.

2. Applying and enrolling

You apply to a pathway. We review every application and may approve or decline it, and we may invite you to an orientation call first.
The prices for the courses and classes in a pathway are locked in for you when your enrollment is approved.
A referral or discount code must be entered on your application. A code that gives a discount can be used by one student only, and codes can’t be added after your enrollment is approved.
Your enrollment is personal and can’t be transferred to someone else.

3. Payments

Prices are in U.S. dollars. Payments are taken by Stripe on its secure checkout page; we never see or store your full card number.
You can pay for a whole pathway at once, or for each course and class before you start it. An item unlocks once its payment is confirmed.
Refunds follow our Refund Policy.

4. Courses and live classes

Courses and classes you’ve paid for don’t expire. We may update or reorganise lessons to keep the content accurate and current.
Live classes run online at the scheduled times, shown in your time zone, with a Zoom or Google Meet link. A class counts as complete once its last session has ended.
Missed live sessions aren’t refunded or rescheduled. When the instructor shares a recording, you can watch it instead.
Don’t record live sessions, and don’t share meeting links or course materials.

5. Certificates

We issue a certificate automatically when you complete every required course and class in a pathway.
Each certificate has a public verification page that shows your name, the pathway, the items you completed and the date it was issued.
Certificates are internal academy credentials. They show you completed our training; they are not IRS licences, government credentials or accredited qualifications, and they don’t replace any registration (such as a PTIN) or licence the law requires for tax work.
We may revoke a certificate that was issued in error or obtained by breaking these terms.

6. The library

The library holds recorded lectures and guides from the academy and its instructors. You need a library plan to open it.
Plans renew automatically each month or year until you cancel. You can cancel any time in the library; you keep access until the end of the period you’ve paid for, and there are no refunds for part of a period.
Each plan includes a number of free unlocks of paid academy items per billing period. Items opened with free unlocks are available only while you have an active plan.
You need an active plan to buy an item. Items you buy stay yours after your plan ends. Purchases are final, as set out in our Refund Policy.

7. Community

Our team reviews posts before they’re published. Comments appear straight away, and members can report anything that breaks these terms.
We may hide or remove content, and limit or suspend someone’s posting, to keep the community useful and safe.
You keep ownership of what you post, and you let us display it on Xcape Academy, including to visitors if we make the community public.

8. Ambassadors

Ambassadors are approved through a separate application and earn commission on what the students they refer actually pay.
Commission becomes payable after the hold periods shown in your ambassador portal. If a payment is refunded, the commission on it is reversed.
We pay commission manually to the payout details you give us, and we may ask for a tax form (W-9 or W-8BEN) first.
Ambassadors must not make income or earnings claims to prospects, publish tuition prices, run paid ads on our brand terms or send spam. Always disclose that you’re a compensated referrer. Self-referrals and referrals of household members don’t earn commission.
We may withhold or reverse commission earned by breaking these rules, and remove someone from the programme.

9. Instructors

Instructors are approved after an application and interview, and work as independent contractors, not employees.
Pay is set for each class: a flat amount per session taught, or a percentage of what students paid for the class. Percentage pay becomes payable once the class has ended and 30 days have passed since each payment; refunds are deducted.
Instructors who sell lectures in the library keep ownership of them and allow us to host, stream and sell them on Xcape Academy. The instructor receives 80% of what the student paid for each item; refunds reverse that share.
Deliver scheduled classes on time or give at least 48 hours’ notice to reschedule, teach accurate and current content, and keep course materials and student information confidential.

10. Our content

Courses, classes, recordings, documents and other materials on Xcape Academy belong to us or to the instructors who created them. We give you a personal, non-transferable licence to use them for your own learning. You may not copy, record, share, resell or publish them.

11. Acceptable use

Don’t use Xcape Academy to break the law, harass anyone, misrepresent your certificate or qualifications, share your account, copy content in bulk, or try to get around our security or access controls.

12. Suspending or closing an account

We may suspend or close an account that breaks these terms. Payments for access lost this way aren’t refunded. You can ask us to close your account at any time by emailing support@xcapetaxacademy.com.

13. No professional advice or guarantees

Xcape Academy provides training. Nothing on Xcape Academy is tax, legal or financial advice for your own situation or your clients’. You’re responsible for meeting the licensing and registration rules where you work. We don’t promise or guarantee any income, clients or business results.

14. Liability

We provide Xcape Academy as it is and as available. As far as the law allows, we aren’t liable for indirect or consequential losses, such as lost profits, and our total liability to you is limited to the amount you paid us. Nothing in these terms limits liability that can’t be limited by law.

15. Governing law

These terms are governed by the laws of Queensland, Australia, and disputes are decided by the courts of Queensland, Australia. If you’re a consumer in the European Union or the United Kingdom, you keep the protections of your local law and can bring a claim in the courts where you live.

16. Changes to these terms

We may update these terms. We’ll email account holders about important changes before they take effect, and the date at the top of this page shows when the current version started.

17. Contact

Questions about these terms: support@xcapetaxacademy.com, or write to Xcape Tax Academy, 249 Oxley Ave, Margate QLD 4019, Australia.

1. Your account

You must be at least 18 years old to use Xcape Academy.

Give accurate details, and keep them up to date. We verify your email address before your account is active.

An account is for one person. Keep your password private and don’t share your access with anyone.

You’re responsible for what happens under your account. Tell us at support@xcapetaxacademy.com if you think someone else has used it.

2. Applying and enrolling

You apply to a pathway. We review every application and may approve or decline it, and we may invite you to an orientation call first.

The prices for the courses and classes in a pathway are locked in for you when your enrollment is approved.

A referral or discount code must be entered on your application. A code that gives a discount can be used by one student only, and codes can’t be added after your enrollment is approved.

Your enrollment is personal and can’t be transferred to someone else.

3. Payments

Prices are in U.S. dollars. Payments are taken by Stripe on its secure checkout page; we never see or store your full card number.

You can pay for a whole pathway at once, or for each course and class before you start it. An item unlocks once its payment is confirmed.

Refunds follow our Refund Policy.

4. Courses and live classes

Courses and classes you’ve paid for don’t expire. We may update or reorganise lessons to keep the content accurate and current.

Live classes run online at the scheduled times, shown in your time zone, with a Zoom or Google Meet link. A class counts as complete once its last session has ended.

Missed live sessions aren’t refunded or rescheduled. When the instructor shares a recording, you can watch it instead.

Don’t record live sessions, and don’t share meeting links or course materials.

5. Certificates

We issue a certificate automatically when you complete every required course and class in a pathway.

Each certificate has a public verification page that shows your name, the pathway, the items you completed and the date it was issued.

Certificates are internal academy credentials. They show you completed our training; they are not IRS licences, government credentials or accredited qualifications, and they don’t replace any registration (such as a PTIN) or licence the law requires for tax work.

We may revoke a certificate that was issued in error or obtained by breaking these terms.

6. The library

The library holds recorded lectures and guides from the academy and its instructors. You need a library plan to open it.

Plans renew automatically each month or year until you cancel. You can cancel any time in the library; you keep access until the end of the period you’ve paid for, and there are no refunds for part of a period.

Each plan includes a number of free unlocks of paid academy items per billing period. Items opened with free unlocks are available only while you have an active plan.

You need an active plan to buy an item. Items you buy stay yours after your plan ends. Purchases are final, as set out in our Refund Policy.

7. Community

Our team reviews posts before they’re published. Comments appear straight away, and members can report anything that breaks these terms.

We may hide or remove content, and limit or suspend someone’s posting, to keep the community useful and safe.

You keep ownership of what you post, and you let us display it on Xcape Academy, including to visitors if we make the community public.

8. Ambassadors

Ambassadors are approved through a separate application and earn commission on what the students they refer actually pay.

Commission becomes payable after the hold periods shown in your ambassador portal. If a payment is refunded, the commission on it is reversed.

We pay commission manually to the payout details you give us, and we may ask for a tax form (W-9 or W-8BEN) first.

Ambassadors must not make income or earnings claims to prospects, publish tuition prices, run paid ads on our brand terms or send spam. Always disclose that you’re a compensated referrer. Self-referrals and referrals of household members don’t earn commission.

We may withhold or reverse commission earned by breaking these rules, and remove someone from the programme.

9. Instructors

Instructors are approved after an application and interview, and work as independent contractors, not employees.

Pay is set for each class: a flat amount per session taught, or a percentage of what students paid for the class. Percentage pay becomes payable once the class has ended and 30 days have passed since each payment; refunds are deducted.

Instructors who sell lectures in the library keep ownership of them and allow us to host, stream and sell them on Xcape Academy. The instructor receives 80% of what the student paid for each item; refunds reverse that share.

Deliver scheduled classes on time or give at least 48 hours’ notice to reschedule, teach accurate and current content, and keep course materials and student information confidential.